Privacy policy
1 - IntroductionWe are committed to respecting the privacy and confidentiality of the personal data made available to us and therefore, in this Privacy Policy, you will find information about how such data is processed in accordance with the General Data Protection Regulation. We have adopted administrative and technological measures to comply with the new General Data Protection Regulation.
The use of this website is governed by the terms and conditions set out below, which the user undertakes to fully comply with. The user should not use this website if they do not agree with these terms and conditions.
2 - Your consent
By using our website and platforms, you agree to our Privacy Policy.
3 - Why do we process personal data?
The personal data collected is mainly intended for responding to requests for information and contact, contract management, the provision of services and communication of changes to subscribed products and services, and may also, with your consent, be used for the promotion of new products and services and company news, conducting evaluation surveys and legally required information actions.
4 - What personal data is collected?
Normally, the personal data collected is limited to Name, Address, Telephone / Mobile Number, Tax Identification Number and Email Address, although other data necessary for the supply of products or services may also be collected.
Additionally, when emails are sent, statistical data is collected which allows us to understand the behaviour of each subscriber regarding the email received.
5 - How is personal data collected?
In general, personal data is collected when subscribing to one of our products or services, and some personal data is mandatory for the provision of the service.
We also collect your data when you subscribe to newsletters, to respond to your messages and information requests, to analyse and formalise your application as a partner or collaborator, for website operations and management, fraud prevention and to maintain a record of your contact details.
We always respect your right to privacy and do not collect any personal information about you without your prior and explicit consent. Your personal data will not be reused for purposes other than those previously identified or unrelated to the purposes for which they were originally collected.
However, the provision of incorrect or inaccurate data is your sole responsibility.
6 - Minors’ data
This website is not directed at children under the age of 16, therefore we request that such minors do not use the website or provide us with personal data through it.
7 - Sensitive data
We expressly request that you do not send us or disclose any sensitive personal data, namely information revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic information, biometric information, health data or data relating to a natural person's sexual life or sexual orientation. Such personal data will be immediately deleted.
8 - What is the retention period for personal data?
We hereby inform you that the personal data you provide will be retained for a maximum period of ten years.
However, in certain cases we may retain the data for longer periods, namely where required by law.
9 - Right of access, rectification and updating of data
Under the applicable legislation, you are guaranteed, as the data subject, the right at any time to access your personal data, request its rectification or addition, object to the processing of data, except where strictly necessary for the provision of the service, and/or request data portability, request the deletion of your data for marketing or telemarketing purposes or inclusion in subscriber lists and information services.
You may request any of the above actions through our contact page available on the website, using the most convenient and accessible means for your needs, by contacting us through our address, telephone number or email available at the following link:
Contacts
If you request the deletion of some or all of your personal data, some of the requested services may no longer be provided, while the personal data necessary to comply with our legal obligations may be retained.
We reserve the right to request access to identification elements from the author of the request in order to verify their identity.
10 - Disclosure of information to third parties
We do not sell or commercialise your data.
Within the scope of our activity, we may resort to third parties for the provision of certain services, which may imply access by such entities to personal data of our users and clients. Whenever this occurs, we take all appropriate precautions, contractually imposing on such entities the implementation of appropriate technical and organisational measures to prevent any unlawful processing of data and to ensure its availability, integrity and confidentiality.
Personal data may also be made available to courts and other competent authorities, in strict compliance with the law, namely whenever necessary for the resolution of invoicing disputes and for activities related to the protection of public security, defence and state security and the prevention, investigation or detection of criminal offences.
11 - Security
Ensuring the confidentiality, integrity and availability of data is a commitment we assume towards all our clients and users.
Accordingly, we follow the best information security management practices, requiring our employees to strictly comply with rigorous standards, ensuring the security of the personal data communicated to us, and prohibiting the use of such data for any purpose other than those defined in the contract, or correlating it with other data available to them.
We warn that data circulating on the Internet is not fully protected against possible deviations, and the communication of access passwords, confidential codes and any sensitive information is carried out entirely at your own responsibility.
12 - Cookies
We use cookies on this website. A cookie is a small text file that identifies your computer on our server. Cookies themselves do not identify the individual user, only the computer used. Cookies are not used to collect personal information.
This website uses cookies that help determine the usefulness, interest and number of accesses to the website, allowing faster and more efficient browsing, eliminating the need to repeatedly enter the same information.
The use of cookies by this website will always require your prior consent.
The cookies we use:
PHPSESSID: cookie that allows the website to respond to any action the User performs on the website, such as completing a survey form. The website does not function properly if this cookie is not used.
xms_user: cookie used by backoffice users. The website functions properly if this cookie is not used.
__utma, __utmb, __utmc, __utmz: Cookies beginning with "__utm" enable the analytics software function. This software helps analyse website visitors and provide anonymous information such as browsers used, returning visitors and responses to marketing activities.
__atuvc: The _atuvc cookie is created and read by the website's JavaScript which allows content sharing on "AddThis" social networks.
All browsers allow the User to accept, refuse or delete cookies, namely by selecting the appropriate settings in their browser. You may configure cookies in the "settings" or "preferences" menu of your browser. To learn more about cookies, including how to see which cookies have been created and how to manage and delete them, visit:
www.allaboutcookies.org
Please note, however, that disabling cookies may partially or totally affect your browsing experience on the website.
Google Analytics browser opt-out
To provide visitors with greater choice regarding how their data is collected by Google Analytics, Google developed the Google Analytics Browser Opt-out Add-on. The add-on communicates with the Google Analytics JavaScript (ga.js) to indicate that information about the website visit should not be sent to Google Analytics. The Google Analytics Browser Opt-out Add-on does not prevent information from being sent to the website itself or to other web analytics services. Learn more about the Google Analytics Browser Opt-out Add-on.
13 - Links to third-party websites
The links on this website may lead to other websites. We are not responsible for, approve or in any way support or subscribe to the content of those websites, nor of websites linked or referred to therein.
14 - Changes to the privacy policy
We reserve the right to modify this privacy policy at any time, therefore we advise you to review it regularly.
All changes will take effect immediately upon their publication on the website.
If you object to changes to our privacy policy, you must stop using our services, including the website.
15 - General provisions
We are not responsible for damages resulting from viruses that may infect the user’s computer or network, or other property, due to access to our website with the transfer of content from it to the user’s computer or network.
16 - Contacts, questions and concerns
If you have any questions or concerns, or if you wish to update, delete or change any personal information we hold relating to you, or if you have concerns about the way we handle any privacy matter, through our contact page available on the website, using the most convenient and accessible means for your needs, by contacting us through our address, telephone number or email available at the following link:
Contacts